Quick LinksQuick Links
Main: (802) 365-7357 | Clinic: (802) 365-4331
Donate Now
  • Find A Provider
  • Patient Portal
  • Donate Now
  • Price Transparency
  • Pay Bill
  • Directions
  • Directory
    • Main Number: 802-365-7357
    • Clinic: 802-365-4331
Quick LinksQuick Links
Main: (802) 365-7357 | Clinic: (802) 365-4331
Donate Now
  • Find A Provider
  • Patient Portal
  • Donate Now
  • Price Transparency
  • Pay Bill
  • Directions
  • Directory
    • Main Number: 802-365-7357
    • Clinic: 802-365-4331
MENUMENU
  • Home
  • Our Services
    • Primary and Preventive Care
      • Primary and Preventive Care
      • Immunizations and Vaccines
      • Pediatrics
      • Women’s Health
      • LGBTQ+ Focused Care
      • Age-Friendly Care
      • Find A Provider
    • Emergency Care
    • Inpatient Care
      • Hospitalists
      • Skilled and Rehabilitation Nursing
      • Inpatient Rehabilitation
      • End-of-Life Care
      • Social Services
    • Mental Health Care
    • Medical Tests
      • Laboratory
      • Diagnostic Imaging / X-Ray
      • Warfarin Clinic
    • Outpatient Rehabilitation
      • Outpatient Rehabilitation
      • Pediatric Physical and Occupational Rehabilitation
      • Pelvic Health Therapy
      • Custom Orthotics
      • Lymphedema Therapy
      • Graston Technique
    • Retail Pharmacy
    • Community Health Team
    • Wellness Programs
  • Patients & Visitors
    • Directory of Services
    • Your Visit
      • Map & Directions
      • New Patient Information and Forms
      • Medical Records
      • Patient Portal
      • Patient Rights & Responsibilities
      • Notice of Privacy Practices
      • Visitor Information
      • Complaints
    • Charges, Billing and Insurance
      • Paying for My Healthcare
      • Standard Charges
      • Financial Assistance
      • Uninsured Policy
      • Frequently Asked Questions
    • Other Information
      • Map & Directions
      • Cafeteria
      • Helpful Health Care Links
      • Advance Directives
  • Events & Classes
    • 2025 Annual Events
    • Hospital Fair Day
    • Giving Tuesday
    • Cabin Fever Online Auction
    • Make Tracks for Health
    • Spring Into Health 5K
    • Tee It Up For Health Golf Benefit
    • Wellness Programs
  • Support Us
    • Contribute
      • Campaign for the Future
      • Donate Now
      • Giving Tuesday
      • Support Us
      • Memorial & Tribute Gifts
      • Planned Giving
      • Why We Give
      • About the Foundation
      • Wish List
    • Participate
      • Volunteers
      • Follow Us
      • Host a Fundraiser
      • Tours
  • About Us
    • Our Hospital
      • Mission, Vision & Promise
      • Governance
      • Hospital Board of Trustees
      • Administration
      • Foundation Board of Directors
      • Community Health Needs Assessment
      • Our History
      • Hospital Report Card
      • Notice of Non-Discrimination Policy
    • Our Stories
      • Patient Compliments & Testimonials
      • Donor Stories
    • Get In Touch
      • Directory of Services
      • Map & Directions
      • Request A Tour
      • Follow Us
      • Media Inquiries
      • Media Policy
      • Sign Up for Our Newsletter
  • News
    • Grace Cottage News
    • COVID-19 Information
      • COVID-19 Vaccine Frequently Asked Questions
      • Schedule a COVID-19 Test
    • Graceful Health Articles
    • Cottage Door Newsletter
    • Videos
    • Media Inquiries
  • Career Opportunities
    • Job Listings
    • Why Work At Grace Cottage?
    • Benefits
    • Careers FAQ
    • Life in Vermont
    • Contact HR
campaign title
Caring for the Future:
The Campaign for Grace Cottage Family Health
overview
Join the Campaign!

The closest medical facility for many residents in this rural region, Grace Cottage has provided vital healthcare services to the community for 75 years.

THE OPPORTUNITY: Thanks to a challenge pledge of $5,000,000 from Joseph & Elizabeth Pollio, Grace Cottage is pursuing a long-held dream to build a new Family Health Clinic on our campus. “Grace Cottage gives wonderful care to its patients” said Elizabeth Pollio, “but the current clinic facility is inadequate. We wanted to make a significant investment in Grace Cottage to help it meet the needs of its many patients, today and the future.”

THE PLAN: With this pledge in hand, Grace Cottage engaged the services of healthcare architects Lavallee Brensinger. Incorporating extensive input from Grace Cottage Family Health employees, plans were drawn up for a 23,000-square-foot building which will improve patient flow, comfort, and privacy; enhance parking and accessibility; and provide easier access to Grace Cottage’s lab and diagnostic services.

Contact Us

The Brattleboro Development Credit Corporation and the Bennington County Regional Commission have identified the new clinic building as a Top Ten Vital Project for the region.

campaign video
Watch our 4 min Campaign Video
PlayPlay
history

Founded by Dr. Carlos G. Otis in 1949, Grace Cottage Family Health & Hospital continues the tradition of healing and caring for the community, with primary care provided in two adjoining houses built in the 1840s. While patients’ overall health and well-being remains at the core of everything we do, providing the high-quality care that Grace Cottage is known for has become increasingly challenging in these two old houses that are connected by a winding hallway. In 2018, the clinic had 21,000 individual patient visits, which grew to 31,000 visits in 2022—an increase of nearly 50% in just four years.

In response to this increasing demand for healthcare services, Grace Cottage has risen to the challenge and now has thirteen primary care providers in these two homes, along with a total of 50 nurses and other support staff. “It’s quite clear that these old houses with their narrow hallways, uneven floors, and structural challenges were not built for this kind of use, even with the frequent renovations we’ve made,” said Dr. Tim Shafer, who has been with Grace Cottage for 39 years. “It’s just not sustainable.”

project videos
Take a Look Around!
PlayPlay
Grace Cottage Family Health Clinic Exterior
PlayPlay
Grace Cottage Family Health Clinic Interior

“We are committed to providing increased access to primary care,” said President & CEO Doug DiVello, “and we have a deep and abiding culture of compassionate and professional care for the communities we serve. Our goal is to keep people as healthy as possible, partnering with them in their care.”

before and after location
Before
Before
After
After
Slide to see before and after views of the Family Health Clinic location at the north end of our campus.
Slide
Contact us!

A new primary care building will be transformative for the patients we serve and will allow for future growth. Permitting is now in process and Grace Cottage hopes to start construction of the new primary care building in 2024.

For more information

Email us

Contact Us

Grace Cottage Family Health & Hospital
185 Grafton Road (Route 35)
PO Box 216
Townshend, Vermont 05353

Email: info@gracecottage.org
(Non-medical inquiries only.)

To get a message to a medical provider, use the confidential patient portal or call the number below.

Main Phone Number: 802-365-7357
Family Health Clinic Number: 802-365-4331
View a complete list of departmental numbers.

facebook-icon instagram-icon

More Info

  • Notice of Privacy Practices
  • Community Health Needs Assessment
  • Hospital Report Card
  • Price Transparency

Non-Discrimination Notice

Grace Cottage complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, ancestry, place of birth, age, or physical or mental condition. (Read More)

lgbt-pride-flagLGBTQ+ Affirming Care

Language Assistance

Language assistance services, free of charge, are available. Call 1-802- 365-7357
(TTY: 1-800-253-0191)

Choose a language to translate our site:

Quick Links

  • Contact Information
  • Visitor Information
  • Map & Directions
  • Patient Portal
  • Financial Assistance
  • Uninsured Policy
  • Microsoft Teams Access
©2025 Grace Cottage Hospital / Site by MuseArts